AI Story Platform

Feedback & support

Get help with video creation, account questions, bugs, privacy concerns, or product feedback. Signed-in requests and replies stay in your private account history.

Fast support note

Tell us what happened

Send one support request to the platform backend, keep a local backup on this device, and copy the support packet when you need it.

Platform backend receipt Local fallback copy Human-reviewed replies in your account Thread stays open until user resolves it
Support may use AI to prepare an internal draft, but a designated human must approve the exact text before it is sent. Approved replies appear only inside your private account history below.

Storage: the request is sent to the same-platform backend and a fallback copy is kept in asp.customer.feedback.localReports.v1 on this device.